How can we help you?
What size business would be a good fit for my business?
Regardless of what your business deals in, managing your business and all other operations can be complicated, especially the specialized ones. This is where our managed services come into the foreplay!
We help several businesses with their day-to-day actions, from security management to infrastructure supervision. Although any managed business service will suit your business, Tech Yantra starts our services from small-scale industries.
With our services, you won’t have to worry about spending too much on employees or intensive management of business operations and process flows. Instead, you can connect with our consultants to discuss what business size will suit you.
What industries does TechYantra serve?
Being business consultants, we at TechYantra serve a lot of industries. Over the years, we have broadened our services to ensure that more businesses can collaborate with us. Our sole aim is to help different companies with our services, like digital marketing management, analytical services, business process management, functional management, etc.
Most businesses take their operations online, so these services are mandatory for everyone. This is why we have included several industries within the umbrella of our services. The major industries are hospitality, banking, oil and gas, consultants, aerospace, shipping, civil, healthcare, health and fitness, education, engineering, design, retail, and architecture.
TechYantra provides emergency support after business hours?
The digital world never sleeps. It is constantly working, owing to the amalgamation of officers from different time zones. For example, multinational companies have their branches set up in different nations with separate time zones.
Yet, they are working round the clock while communicating beyond business hours. Similarly, when your business is customer-centric, you can never expect the calls to come only within a particular time.
There might be events when you can face problems beyond regular business hours. If that is the case, it’s a matter of deep concern. Our tech support team is available 24X7 for the year.
What kind of service response can I expect?
Your customers won’t wait a long for your response. However, if you delay solving their problems or answering their queries, retaining them and driving more traffic to the businesses will become challenging.
Just like you cannot afford to make delays in providing responses to your customers or clients associated with your business, we also cannot afford to do the same. Therefore, we have ensured that our customer service representatives are highly skilled, prompt in offering the services, and responsive.
Our team will connect you within 1 to 1.5 hours of request lock, but we will try our best to provide a service response at the earliest.
Can TechYantra manage my hardware and software assets?
No matter what your business is based on, the two most essential asset categories you have to deal with are hardware and software. Hardware is related to all physical elements used to maintain business operations and functions. It included monitors, laptops, CPUs, USPs, printers, scanners, routers, security devices, etc.
Companies also need software platforms to manage all business operations and conduct the services. Fortunately, TechYantra is associated with managing hardware and software assets belonging to Tier I, like Microsoft, Hewlett Packard, HCL, and more.
What differentiates TechYantra's team? Why should I choose you?
Our sheer dedication, passion, and promise to deliver consistent results enable us to stand out in the crowd as your one-stop solution for ITes and managed platform services. However, you might wonder if almost all service providers make the same claim, which is why problems occur.
Besides, feeling apprehensive is very common on your part. This is why we can understand why your mind has formulated this question. To answer you, Tech Yantra is a company conceptualized to provide the top services to all businesses from a wide range of industries.
Over the years, we have learned about the markets and the trends that drive businesses. As a result, we are much faster than our competitors in solving your problems and providing state-of-the-art technologies. As a result, you won’t have to worry about your business growth, operational management, and workflows with us.
What are IT-enabled services?
IT-enabled services are concerned with managing IT services, mostly related to clients or customers. The significant domains handled through these services are back-office operations, network consultancy, CRM management, and more.
Both service-based and product-based companies need these services to ensure that the businesses can be carried on smoothly and that the employees and customers can quickly work with you. Back operations usually concern management, administration, resource management, work allocation, etc.
Networking services are concerned with managing calls, communication lines, customer emails, etc. Another standard service included within ITes is CRM or customer relationship management.
IT-enabled services cover what areas and services?
If you worked on the IT operations, you would help your company. However, if they are not managed or controlled, your company will soon suffer. IT-enabled services cover human resource management, customer support and interaction, finance and accounting, and market research. These are the tower leads of a business.
Hence, they need to be incorporated with the IT services, especially if you do not want any form of redundancy in business operations.
What makes international clients choose Indian companies to provide IT services?
Indian companies offer excellent HR services, a well-managed QA protocol, and updated infrastructure. Due to all these reasons, most international clients outsource IT services to Indian companies.
You might have heard that most foreign entities hire Indian companies to manage their business operations based on different types of IT services. The main question is why foreign companies prefer Indian businesses so much when they could hire firms from their own country.
Well, there any many reasons that can explain this scenario. For instance, human resource services are much better in Indian IT service providers than in other countries.
In what ways does TechYantra provide a well-versed customer interaction service?
TechYantra makes the best use of the CRM platform to offer excellent customer interaction service with all users. Now, you must be wondering what CRM is. Well, it is a customer relationship management system using which we can track the feedback of our clients and customers.
We analyze their actions and feedback to know whether we are going on the right track or not. If we find loopholes, we immediately focus on developing them so our customers won’t express their disappointment again. We have our own CRM management team, which is why you won’t have to worry about performance time and quality.
What is the difference between ITes BP Services and IT services?
ITes BP services involve onshore participation, while IT services are meant for both onsite and onsite. Besides, customer preference drives the ITes BP services, where technological solutions define IT services.
Why has the Indian ITes sector been overgrown?
Several factors prove why ITes sector has gained so much popularity, like tax concession, increased export demand, highly skilled human resources, and minimal operational costs.
Moreover, in India, employees can have better tax exemptions while working in the IT industry due to the different professional rules the government has set.
Apart from this, the demand for working professionals for onsite services is super high. As a result, more and more aspirants want to join IT companies to have an opportunity to go to onsite client locations.
In what ways are ITes developing vertical specializations?
Rather than speed, the ITes department is working on adding value using industry verticals to reduce the overall competition.
How do information technology and IT-enabled services differ?
Information technology refers to hardcore programming skills for software. On the other hand, IT-enabled services utilize IT products for handling the work. For instance, for developing the timesheet application, a company will need the IT team because of their expertise in programming language and the development process of software.
Employees need to fill out the timesheets once the software is developed. The IT services manage this entire operation. The IT department is responsible for creating the platform where operations will be conducted. However, it's the IT-enabled services that orchestrate the workflows.
What are the ITes industry trends?
The top ITes industry trends are promoting cloud services, business operation relocation to an advanced platform, introducing abridged revenue streams, and expanding to Tier-II and Tier-III. With the help of cloud services, businesses can operate or function from remote locations at any point of the day without constraint.
Another major trend one can find in the industry is business operation relocation. Here, the business operations can be easily relocated following the business continuity plan, and one won’t have to deal with any delays or halts in work.
List of IT-enabled services under BPO operations?
HR services, legal processing, data processing, support centers, inbound/outbound call servers, and backend options come under the umbrella of BPO operations. These services help manage the entire business operations and ensure that the outsourced provider can deal with their clients quickly. But that is not the ultimate work they have to perform.
BPO operations help companies deal with different kinds of customers and other businesses acting as clients.
Still have a Question?
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Address
A-1112, Siddhi Vinayak Business Tower,
B/H DCP Office, S.G Highway, Makarba,
Ahmedabad. – 380051